What our Customers say...


SERVPRO in Santa Barbara provided us with the exceptional, prompt & professional service we expected. They were the first call we made after the pipe to our water heater burst and finally got shut off. Adrian and his team arrived within an hour and took care of everything that was necessary and set up their fans & equipment to sit as long as it took to remove any moisture. In the following days JC & Jesus visited our home to monitor moisture levels and provided us with quality customer service. From beginning to end our SERVPRO experience was everything we hoped for, they were timely, effective, professional and likable. I will definitely use them again if needed and a recommendation I wouldn't hesitate on offering to my family & friends if they are ever in need of this type of emergency clean up. A+ service and if I had it to do over again I would use them again. They saved the day for us, Thank You!

Jozy and Christian were great in restoring my condo after a flood. They worked tirelessly. Very reliable.

Jesus and Salud were great. Highly recommend them!

Jaime responded immediately. Marco’s team did an excellent job. Josie and Jaycee worked hard to resolve our flood and moisture issues. They were all professional and I highly recommend them.

I was really lucky to find Jamie Glimp and SERVPRO. They managed a number of projects for me over the last year and did a fantastic job every time. They are extremely competent and professional. Their communication skills are the best I’ve ever seen when dealing with contractors. Their office person Katy is organized and thorough. They kept me informed at every stage of the projects they did for me, came when they said they were coming, checked on sub-contractors all the time, in short—they managed every project with skill and professionalism. They earned my trust at every turn, and I always felt I could depend on them to do jobs right. They never disappointed me, not once. I have the highest regard for their services and highly recommend them.

We had the most bizarre situation occur while we were on vacation, resulting in kitchen and partial house flooding. We called SERVPRO, and they’ve been amazing. Marco, Jozy, and Pablo removed EVERYTHING from our kitchen, floors, partial walls, cleaned, and dried out everything. All before we returned from vacation. I’d highly recommend them to anyone who ends up in a similar situation!

On June 19, 2022 the wash machine hose of our upstairs neighbors' washer detached from the machine and flooded both their unit and ours. Fortunately, our neighbor called SERVPRO as soon as he discovered the problem, and they were here within 25 minutes, which was amazing, considering that this was a Sunday morning. The workers immediately began to mop up the water in almost every room of our condo and to protect household items that were getting wet from water that kept coming down through the ceiling via light fixtures even after the water was shut off. They were kind, understanding and very professional, patiently answering all our questions and telling us what to expect in the next few days. They set up 9 fans and 3 dehumidifiers to get rid of all the moisture as a way to prevent mold, and they had to come back for eight days to monitor the drying process until everything was finally dry. They came on time every single day, and even a bit early on some days. On the last day they carefully put rugs and furniture back into place. You couldn't ask for harder-working, more helpful, more professional people to deal with a dreadful mess. I highly recommend this company to anyone who's suffered a major disaster. They'll get you through it.

Marco and his team helped my family through the difficult process of removing the water damaged interior of my home after a water hose broke and flooded my house while I was on vacation. Marco's team responded to the late night phone call to help deal with the flood. His team was at the house in less than an hour and began the restoration/demolition process. His team has a great relationship with the insurance company which allowed the work to be completed correctly. I would not hesitate to recommend Marcos and the SERVPRO team.

Adrian and his associates, Victor and Jozy, listened to my needs and delivered. Very professional and reliable. I recommend them!

We used SERVPRO to remediate a water leak from a washing machine that damaged the floors / walls and led to a large project to replace almost all of the floors in the house, repaint, and put it all back together again, including asbestos removal along the way. Pedro V. was so helpful through out the process in communicating where things stood, answering questions, pushing contractors to complete their work, and helping us make decisions to come to the best answer. We are so happy with the completed project, and especially thankful for Pedro's guidance in the process. I would highly recommend SERVPRO and particularly Pedro as he was very reliable, trustworthy, a great communicator, and very competent at his job - everything you look for in a contractor.

This team, led by Project Manager Adrian Guzman, came to Texas to take care of our water damage from a busted pipe. The team was GREAT! They were very timely and professional in all the work they did. They answered any questions I had and took time to explain everything. And also, we were very pleased with the set up and clean up. I was very glad they made the long trip from California to help us out. And Thank you, SERVPRO for servicing us so quickly!

We had a water line break during covid. The damage was significant. Adrian at SERVPRO did an amazing job of cleaning up the site, drying it out, and then leading a great team of subcontractors to bring our home back to its original glory. He was honest, fair, on time, easy to communicate with. We would 100% recommend Santa Barbara SERVPRO.

The team that came out was Efficient and Professional :)

Pablo and Adrian are OUTSTANDING and very Professional. I Enjoyed working with these qualified workers. OUTSTANDING! 

A great team. 

Thank You! SERVPRO of Goleta/Santa Ynez did a GREAT job, and were fast. 

Adrian Guzman was very helpful, informative and professional. I will be calling you in the future if I have any problems.

Thanks again,

Susie J

SERVPRO is great! They provide wonderful advise, quality service, better-than-expected cleaning, and friendly people to get the job done

Just a note to share our appreciation for the work of SERVPRO of Santa Barbara’s Marco Arizmendi and his team reference addressing water mitigation at our home in Bonner Springs, Kansas.

Our house had roof damage due to a recent tornado and thus took on some rain water.  Mr. Arizmendi and his team did a great job drying out the affected areas.  In addition, the team excelled at addressing our questions, being friendly, polite and as needed performing site clean-up since they had to remove materials such as insulation and drywall to address moisture issues.  Our family was impressed with Mr. Alrizmendi and his team’s level of effort to make the water mitigation experience a positive as possible.

Please pass on our appreciation.   We will recommend SERVPRO to others in the future.

 Yours Truly,

 Andrew B.

SERVPRO did a great job of cleaning my garage. They were very thorough and professional. I appreciate their careful work and attention to detail.

Their entire team was amazing. We bought a home only to find significant mold damage that was not disclosed. We called SERVPRO and they had an estimator out the same day and were even able to begin work the following day. Once they got into the walls the job literally doubled in scope. They kept us informed of their progress, and took the extra time to save what they could. Their entire team was professional, thorough and fast. I would absolutely recommend SERVPRO for any job, big or small. Seriously, hope you never need their services, but if you do...don't hesitate to call them first!

The SERVPRO team did an amazing job helping with water damage that took one bathroom and the kitchen out of commission. They were prompt and professional and went the extra mile in multiple ways to make sure that we were taken care of as quickly and efficiently as possible. I can't recommend them enough.

My subzero fridge supply line broke, say bye to the kitchen! A different SERVPRO came out first and they said it would take two weeks. I said heck no! I talked to my insurance and they said I can call SERVPRO of Santa Barbara because I'm within their service area. The office staff was extremely polite and had their team at my house in a few hours. Within the first two days they had the whole kitchen and neighboring bathroom demo-ed and it was dry in four days. It was excellent! I recommend SERVPRO of Santa Barbara to EVERYONE

SERVPRO arrived when we had a fire in our house. They set up generator, HEPA filters and took pictures right away.  They did the clean up and the construction that follow since the house was almost 100 years old and the city required it be brought up to code.  Every person they had work on the house from the foundation to the roof did a fantastic job.  We just recommended them to friends who will have to clean up and rebuild after the Thomas Fire.  SERVPRO was friendly, personable but professional and understanding.  Danielle

I was incredibly impressed with the commitment and professionalism shown by all I communicated with at SERVPRO.  I contacted them after it was discovered that my brother had died during his sleep in his apartment.  They decontaminated and cleaned the apartment with compassion and really helped during a very difficult time.  Great job and I highly recommend them.

I had always heard that SERVPRO was a good company.  I now have the opportunity to learn about their expertise firsthand as we had severe smoke damage to our home due to the Thomas Fire.  They communicate really well and want to do the right thing.  Grateful to have their help and because of them, we should be able to enjoy our home again.

I would highly recommend SERVPRO Santa Barbara to anyone in need of any emergency restoration. Jamie and his crew are fantastic. Fast, reliable and the restoration was perfect.

Marco and team were responsive, flexible and professional from quote to delivery.  After a 4th of July house fire, the SERVPRO team was at our home and ready to get cleaning as soon as we called them.  Literally, within an hour or so from us calling, Marco and his manager were there, ready to do whataver we needed done.  

After a bunch of quotes and annoying processes with other companies, we called SERVPRO back and had them come do the work.  They matched the best quotes from their competition and did a great job.  

We are very thankful for Marco, Brian, and the rest of the SERVPRO team.

SERVPRO went way beyond what we expected from the very beginning starting with bringing us generators so we were up and running immediately while we started the rebuild. We would use them anytime!

My insurance company sent SERVPRO of Santa Barbara to me after I had a small fire in my kitchen. At first I was worried SERVPRO would do what ever the insurance company would say and not take into consideration what really needed to be done but, Marco with SERVPRO was really professional and the insurance adjuster agreed with what ever Marco said needed to be done. Everything went pretty smooth. After the clean up the smoke odor was gone and everting looked nice. Thank you!

The company I manage has used SERVPRO many times. We fine that their staff is excellent, all problems were taken care of professionally and will use them again and again.

Amazing crew and really knowledgeable. Jamie and his guys did amazing work at my property and made sure I was will taken care of.

We had a tree fall during high winds and SERVPRO worked with my insurance company to quickly remove the tree and repair my fence so my dog wouldn't get out. Adrain with SERVPRO was attentive and was always available when I had questions. 

I loved working with Brian at SERVPRO of Santa Barbara! When we had storm damage to our roof earlier this year water leaked into our living room and SERVPRO came out right away and took care of everything. They worked to get the roof tarped, protected our contents fro further damage and because our home was older there arranged for asbestos and lead testing. I never thought of that and I'm glad they did because we did have asbestos. Brian with SERVPRO coordinated all the needed work and kept my family safe during the process. I highly recommend SERVPRO of Santa Barbara !

Jamie gets his crew out fast and handles whatever we throw at them! They work well with our janitorial staff and are considerate when comes to staff and students. SERVPRO IS GREAT!

SERVPRO is responsive, professional and always has solutions for any issues that arise with our facilities. I know I can call at 2AM and they will be there quickly. Marco and Javier work well with my onsite crews and Katy always has the answers I need when I call the SERVPRO office. 

I'm responsible for multiple units and when something goes wrong I know I can count on SERVPRO to respond quickly and work well with everyone involved. 

When I had a small kitchen fire Marco and Javier with SERVPRO of Santa Barbara were great! They were kind and really knew how to keep things moving. They were always available to take my phone calls and communicated well with my adjuster. I hope to never need them but if I do I will be calling them again for sure!   

I had several hotel rooms shut down due to water intrusion from the unusually heavy rains we had this winter. I called SERVPRO of Santa Barabara and the responded quickly, had the ability to get lots of needed drying equipment on site and worked well with my staff to get things fixed. 

Was very impressed by the team.  Marco and his crew showed up when my floor was covered in 2 inches of water and made it "Like it never even happened."  They dealt with the insurance adjuster and helped to make my claim seamless.  Would definitely use them again.  Highly recommend!

I am a real estate attorney and property manager who deals with all types of crises, and I rely on Serve Pro constantly.  They are fast, professional, and the best in every way.   Dana R.

Excellent Job - Just like it never happened. Major 2 story flood due to ruptured upstairs under sink
water line.  My insurance company (State Farm) recommended them as their preferred water restoration company.  They were on the scene immediately and took over form there. Easy to work with, no BS, professional. I would call them again but  hope it never happens.

Marco and his team have been working on my project for several weeks and will be onsite for many more. There are the best in Santa Barbara. I would not use any other company because of their professionalism, communication, and quality of work.

On Dec 26 2016 we had a mainline sewer backup at 9.30 pm!  Fortunately it was grey water from the washing machine and dishwasher that backed up due to a paper clog in the line!  Still it was a FLOOD!  2 bathrooms, a hallway, 2 bedrooms and a laundry room were under water.   SERVPRO came in to clean up all the damage.  First they put dehumidifiers and heaters down in the area for 2 days.  They tested ALL walls for dampness and cut away all affected drywall up to a 18' from the ground.  Once it had all dried out mold was tested for . . .  They took rugs for cleaning and generally handled everything in a most professional manner.   Cannot speak highly enough of their service and I would recommend them to anyone.

SEVPRO went the extra mile to ensure our water damaged office building in Goleta was repaired as quickly and efficiently as possible. Couldn’t ask for anything more. Thanks for all your efforts.

Flood and storm damage can never be left to chance. It does happen. Call up SERVPRO and they will help you get back on track. I’m happy I did. Thanks again.

I can’t believe this is my Santa Barbara house. The water damage had really done a number on it, but it looks amazing now. Thanks SERVPRO.

When my elderly mom who lives in Lompoc lost her apartment because of a careless fire, I turned to these excellent professionals! They called me daily to update me on the progress.

Water in the warehouse was everywhere after a major storm. Thankfully, you guys came out quickly. You were very patient and considerate of our needs during a difficult time. Great Job.

We are now finally mold free and happy! Thanks to SERVPRO. Call them today if you have any problems with mold damage like we did in our Carpinteria house.

With my insurance forcing me to pay a deductible, and not having a lot of extra cash laying around, I am thankful that your SERVPRO company worked with me to get the water removal job done right within my budget constraints. Thanks again.

When my sister left an iron on in the living room, we nearly lost everything. The best decision I made was calling the team of fire damage experts at SERVPRO. You guys are truly experts at what you do. Thanks for making a horrible situation better.

This company does whatever it takes to keep satisfied customers! Even after our flood restoration job was finished, they checked in on us! Wow, thanks for the great service.

Amazing work, guys! Your talented SERVPRO team got rid of the mold in our bathroom. We are no longer embarrassed to have visitors. Thanks for a job well done.

I was so upset when I realized my kid had left the tub running and it overflowed, causing damage in the bathroom and downstairs. I was so relieved when your company was able to repair the damages and make everything like new.

Our relaxing barbeque turned into a disaster when the grill and our home caught on fire. I’ll never have the grill so close to our home again. Thankfully you guys were able to repair all the damage my foolishness caused.

All your flood restoration need will be met with this company, without a doubt! They helped us out so much, and did it all with a professional manner in a short amount of time.

All of my concerns and questions were answered by your kind and patient staff during my mold remediation. I could not be more grateful for explaining everything to me step by step.

The flood waters that invaded our home were simply awful, but this company was able to helps us clean up and restore the mess it made of our home. So grateful.