What our Customers say...
Water Damage Testimonials
SERVPRO in Santa Barbara provided us with the exceptional, prompt & professional service we expected. They were the first call we made after the pipe to our water heater burst and finally got shut off. Adrian and his team arrived within an hour and took care of everything that was necessary and set up their fans & equipment to sit as long as it took to remove any moisture. In the following days JC & Jesus visited our home to monitor moisture levels and provided us with quality customer service. From beginning to end our SERVPRO experience was everything we hoped for, they were timely, effective, professional and likable. I will definitely use them again if needed and a recommendation I wouldn't hesitate on offering to my family & friends if they are ever in need of this type of emergency clean up. A+ service and if I had it to do over again I would use them again. They saved the day for us, Thank You!
Jaime responded immediately. Marco’s team did an excellent job. Josie and Jaycee worked hard to resolve our flood and moisture issues. They were all professional and I highly recommend them.
We had the most bizarre situation occur while we were on vacation, resulting in kitchen and partial house flooding. We called SERVPRO, and they’ve been amazing. Marco, Jozy, and Pablo removed EVERYTHING from our kitchen, floors, partial walls, cleaned, and dried out everything. All before we returned from vacation. I’d highly recommend them to anyone who ends up in a similar situation!
On June 19, 2022 the wash machine hose of our upstairs neighbors' washer detached from the machine and flooded both their unit and ours. Fortunately, our neighbor called SERVPRO as soon as he discovered the problem, and they were here within 25 minutes, which was amazing, considering that this was a Sunday morning. The workers immediately began to mop up the water in almost every room of our condo and to protect household items that were getting wet from water that kept coming down through the ceiling via light fixtures even after the water was shut off. They were kind, understanding and very professional, patiently answering all our questions and telling us what to expect in the next few days. They set up 9 fans and 3 dehumidifiers to get rid of all the moisture as a way to prevent mold, and they had to come back for eight days to monitor the drying process until everything was finally dry. They came on time every single day, and even a bit early on some days. On the last day they carefully put rugs and furniture back into place. You couldn't ask for harder-working, more helpful, more professional people to deal with a dreadful mess. I highly recommend this company to anyone who's suffered a major disaster. They'll get you through it.
Marco and his team helped my family through the difficult process of removing the water damaged interior of my home after a water hose broke and flooded my house while I was on vacation. Marco's team responded to the late night phone call to help deal with the flood. His team was at the house in less than an hour and began the restoration/demolition process. His team has a great relationship with the insurance company which allowed the work to be completed correctly. I would not hesitate to recommend Marcos and the SERVPRO team.
We used SERVPRO to remediate a water leak from a washing machine that damaged the floors / walls and led to a large project to replace almost all of the floors in the house, repaint, and put it all back together again, including asbestos removal along the way. Pedro V. was so helpful through out the process in communicating where things stood, answering questions, pushing contractors to complete their work, and helping us make decisions to come to the best answer. We are so happy with the completed project, and especially thankful for Pedro's guidance in the process. I would highly recommend SERVPRO and particularly Pedro as he was very reliable, trustworthy, a great communicator, and very competent at his job - everything you look for in a contractor.
This team, led by Project Manager Adrian Guzman, came to Texas to take care of our water damage from a busted pipe. The team was GREAT! They were very timely and professional in all the work they did. They answered any questions I had and took time to explain everything. And also, we were very pleased with the set up and clean up. I was very glad they made the long trip from California to help us out. And Thank you, SERVPRO for servicing us so quickly!
We had a water line break during covid. The damage was significant. Adrian at SERVPRO did an amazing job of cleaning up the site, drying it out, and then leading a great team of subcontractors to bring our home back to its original glory. He was honest, fair, on time, easy to communicate with. We would 100% recommend Santa Barbara SERVPRO.
Pablo and Adrian are OUTSTANDING and very Professional. I Enjoyed working with these qualified workers. OUTSTANDING!
Thank You! SERVPRO of Goleta/Santa Ynez did a GREAT job, and were fast.
Adrian Guzman was very helpful, informative and professional. I will be calling you in the future if I have any problems.
The SERVPRO team did an amazing job helping with water damage that took one bathroom and the kitchen out of commission. They were prompt and professional and went the extra mile in multiple ways to make sure that we were taken care of as quickly and efficiently as possible. I can't recommend them enough.
Was very impressed by the team. Marco and his crew showed up when my floor was covered in 2 inches of water and made it "Like it never even happened." They dealt with the insurance adjuster and helped to make my claim seamless. Would definitely use them again. Highly recommend!
I am a real estate attorney and property manager who deals with all types of crises, and I rely on Serve Pro constantly. They are fast, professional, and the best in every way. Dana R.
Excellent Job - Just like it never happened. Major 2 story flood due to ruptured upstairs under sink
water line. My insurance company (State Farm) recommended them as their preferred water restoration company. They were on the scene immediately and took over form there. Easy to work with, no BS, professional. I would call them again but hope it never happens.
On Dec 26 2016 we had a mainline sewer backup at 9.30 pm! Fortunately it was grey water from the washing machine and dishwasher that backed up due to a paper clog in the line! Still it was a FLOOD! 2 bathrooms, a hallway, 2 bedrooms and a laundry room were under water. SERVPRO came in to clean up all the damage. First they put dehumidifiers and heaters down in the area for 2 days. They tested ALL walls for dampness and cut away all affected drywall up to a 18' from the ground. Once it had all dried out mold was tested for . . . They took rugs for cleaning and generally handled everything in a most professional manner. Cannot speak highly enough of their service and I would recommend them to anyone.
I can’t believe this is my Santa Barbara house. The water damage had really done a number on it, but it looks amazing now. Thanks SERVPRO.
With my insurance forcing me to pay a deductible, and not having a lot of extra cash laying around, I am thankful that your SERVPRO company worked with me to get the water removal job done right within my budget constraints. Thanks again.
I was so upset when I realized my kid had left the tub running and it overflowed, causing damage in the bathroom and downstairs. I was so relieved when your company was able to repair the damages and make everything like new.